You can choose to use a standalone modem and a standalone router or opt to go with a modem-router combination device. Across our services, we offer standalone modems or modem-router combinations to fit your needs.

How do I change my TekSavvy modem?

To begin, please return or log into your MySavvy portal. Once logged in, use the Drop down for My Services and click on your service. If a Modem is on file but not active. Example it was mailed to you for a Modem Swap you can select it from the list.

Can I use Rogers modem for TekSavvy?

Teksavvy resells the cable service, but Rogers will be provisioning the modem. If its not on the list, it will never be provisioned for use with the service.

How do I know if my modem is outdated?

Signs that You Need to Replace Your Modem

  1. The modem won’t turn on.
  2. You can’t connect to the internet at all.
  3. Internet connection drops in and out randomly.
  4. Internet speed is inconsistent or is consistently slower than it used to be.
  5. You frequently need to reset the modem to get it functioning properly.

Is TekSavvy cable or DSL?

Our Internet comes in two flavours; DSL or Cable. Both services provide a connection to the same Internet; you can choose which flavour depending on what your home is set up for and what best suits your needs.

What network does TekSavvy use?

TekSavvy’s cable Internet offerings rely on Rogers, Shaw, Videotron or Cogeco infrastructure to connect customers to TekSavvy Internet. In areas served by Rogers, TekSavvy cable Internet is offered with either 15, 30 or 100 Mbit/s download speeds with the choice of 150GB, 400 GB or unlimited downloads.

Is teksavvy cable or DSL?

How do I access my teksavvy modem?

Type into the address bar and then press Enter on your keyboard. If you haven’t changed the password of your router from their default value, enter admin into the password field. If using an Cisco Cable modem you may need to leave both fields blank and click Log in.

What is the latest docsis?

DOCSIS 3.1
DOCSIS Protocols DOCSIS is essentially the standard by which all modems provide internet access over cable. The most recent standard is DOCSIS 3.1, which is theoretically capable of providing speeds of up to a whopping 10Gbps.

What type of modem should I get from TekSavvy?

Do what @Keigotw said and get the Technicolor TC4400 ( if you are in a Rogers cable internet area) direct from Teksavvy for $140. That’s a DOCSIS 3.1 cable modem. The best rated and most recommended and Rogers provisioned TPIA modem. You just need your own router to put behind it if you want wifi.

Can You Help Me transfer my service to TekSavvy?

We can absolutely assist you in transferring your active services to TekSavvy. Even if you want to transfer your home phone number to TekSavvy, we have you covered. The process of transferring your service will vary depending on who your current provider is.

Which VDSL modems are compatible with PPPoE?

You may need to reach out to the manufacture or look up a manual on programming your PPPoE. Ontario and Quebec customers should stick within the SmartRG models, Home Hubs (also known as Sagemcom), and certain TP link VDSL modems. You can attempt any other modem with VDSL abilities but they are not supported.