24 Hour Emergency Helpline 0344 346 2020* Call this number if you have an emergency with your water or sewerage supply.

Can I get a refund from South West Water?

If you’ve moved or closed your account, your final bill will show any credit balance. If you’ve confirmed your forwarding address, we’ll try to refund you directly in to your bank or send you a cheque. If we haven’t got your forwarding address, the credit will stay on your account until you let us know.

How do I complain about South West Water?

Please call our Services Helpline on 0344 346 2020 to report this.

Who owns Southwest Water?

Pennon Group
South West Water/Parent organizations

Pennon Group Plc is a company at the top end of the FTSE 250 which owns South West Water Limited and Viridor Limited.

How do I find my South West Water customer number?

Your 8 digit customer reference number can be found at the top of your latest bill. If you can’t find your bill, get in contact with us. If you’ve already registered for My Account and chosen a user ID you can log in here.

Where does South West Water Come From?

The main source of the water supplied by South West Water is the twenty reservoirs they own, with 90% of the water coming from reservoirs and rivers. The company makes great efforts to keep the water clean while allowing access to the public for sport and recreation.

Why is my water account in credit?

If you pay your energy bill by direct debit, you might end up being ‘in credit’ with your supplier – this means that they owe you money. The amount you pay each month is an estimate based on how much energy your supplier thinks you’ll use over the whole year.

What is the average water bill in the South West?

From 1st April 2020, our average annual household bill for water and wastewater services is £470, compared to £491 in 2019/20. This follows a series of below inflation rises in recent years. This is unlike many other water companies who are announcing average bill increases.

Is South West Water a private company?

South West Water provides drinking water and waste water services throughout Devon and Cornwall and in small areas of Dorset and Somerset. South West Water was created in 1989 with the privatisation of the water industry….South West Water.

TypePrivate
Website

Is South West Water a PLC?

South West Water and Bournemouth Water are part of South West Water Limited, which is a member of Pennon Group PLC.

Are South West Water and Wessex Water the same?

A small number (~1500) customers in the south-west of our region receive either water or a sewerage service from us and the other service from South West Water. The parent company of Wessex Water Services Ltd is Wessex Water Ltd.

What’s a customer reference number?

A reference number is a unique identifier assigned to any financial transaction including those made using a credit or debit card. Reference numbers from each transaction on a customer’s account are usually included in a cardholder’s monthly statement.

Who is Southwest Water Company in Texas?

SouthWest Water Company started doing business in Texas more than 50 years ago. We serve about 60,000 customers in 32 counties. In Texas, our subsidiaries include: Hornsby Bend Utility Company, Midway Water Utilities, Inc., Monarch Utilities I L.P., and Windermere Utility Company, Inc.

Where can I find contact information for Southwest Water Company?

For customer service contact information, please visit our state-specific page for your utility: Please visit our Media and Press inquiries page for more information. Welcome, water and wastewater treatment owners! Please visit our business development website and see if SouthWest Water Company can help you solve the challenges you face.

Why is south west water flushing the mains in my area?

We would like to thank you for your patience and apologise for any inconvenience caused. South West Water are flushing the water mains in your area as part of our continuous work to maintain the high quality of water that our customers receive.

Are south west water priority services free?

Our Priority Services are free for anyone in the region, to find out more about our free Priority Services Click here. South West Water are flushing the water mains in your area as part of our continuous work to maintain the high quality of water that our customers receive.