Call our Customer Care at 888-321-5880: Report your phone lost or stolen. They will put your account into suspend to make sure no one else is using your Lifeline service….Take action if your phone has been lost or stolen.

*Please enter your 10-digit phone number here * :
*Please enter your email address here * :
Submit

Can you track a Assurance Wireless phone?

Orders that are fulfilled and shipped via a trackable method (such as UPS/FedEx/USPS) will have tracking information. As soon as your order is shipped, you will receive your order confirmation email as well as a tracking link for your order.

What happens if I lose my lifeline phone?

What if my Access Wireless phone is lost or stolen? If the phone associated with your Access Wireless service is lost or stolen, you are responsible for any charges incurred until you notify Customer Care of the loss by calling 1-866-594-3644. Once we have been notified, your account will be suspended from further use.

How can I find my lost Qlink phone?

‘ For Androids, you can use ‘Find My Device’ on your Google account. If you have trouble with your Q Link Wireless Phone, you should contact the customer support team for help. They may help you if you have trouble reporting your lost phone or using the service with your new phone.

How do I report my phone lost or stolen?

Steps to take when your phone is stolen

  1. Check that it isn’t just lost. Someone swiped your phone.
  2. File a police report.
  3. Lock (and maybe erase) your phone remotely.
  4. Call your cellular provider.
  5. Change your passwords.
  6. Call your bank.
  7. Contact your insurance company.
  8. Note your device’s serial number.

What if my SafeLink phone is stolen?

SafeLink Services are non-refundable. No refunds or discounts will be given for (i) unused Service balances that expire by your Service End Date; (ii) unused Service balances on your SafeLink phone if it is lost or stolen; or (iii) Services purchased that are not compatible or supported by your SafeLink phone.

How do I find my assurance wireless phone number?

Here’s how: Once you receive your Assurance Wireless phone, you can contact Customer Care at 1-888-321-5880 and a representative will help you keep your current number.

Where can I find my assurance wireless account number?

Call Assurance Wireless at 1-(888)-898-4888 to access your account number. Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. Your account number can be found in the top right corner of any bill or by logging into your online account.

How do I find an Assurance Wireless representative in my area?

Visit and enter your zip code to check if service is available in your area. Offers vary by state..

Does access wireless give you a free phone?

The specifics of the Access Wireless program Get a free smart phone, unlimited texts, free unlimited talk, and 5GB high-speed data. It’s a considerably better deal than customers can get in other states.

How do I track my Qlink SIM card?

You can also find your tracking number by logging into your. To view tracking information for your package, click on the tracking number found in your account overview. If your tracking information shows the package was delivered, and you have NOT received your Q Link phone, please contact customer support right away.

How long does it take to get a Qlink SIM card?

24-48 hours
You’ll first have to confirm your shipping address on our site before we can get your order ready to ship. Once you’ve done so, your SIM Card should be shipped within 24-48 hours. You’ll then be sent an email with tracking details as soon as your order has been shipped.

Is it possible to get a free phone from the Obamas?

Of course, this is a limited time offer, so we urge you to enroll now while it is still available! Free Obama phones and service are provided by authorized Lifeline Assistance cell phone companies. Each company must apply to and be approved by the Federal Communications Commission, on a state-by state basis.

Who are Obama’s cell phone providers?

True Wireless – There seems to be three tiers of Obama phone providers: Safelink and Assurance sit alone in the first tier with millions of customers. Budget, Life and ReachOut make up the second tier with approximately 700,000 customers each.

Could your ObamaPhone arrive with malware installed?

Could your ObamaPhone arrive with malware installed? Evidence suggests pre-installed malware plagues inexpensive phones around the world. That means some Lifeline phones could have malware installed when you receive one.

What is the Lifeline program (Obama phone)?

According to the Federal Communications Commission (FCC.gov), the Lifeline program (also known as “Obama Phone”) is an extension of the Universal Service Fund, which has been in operation since 1985. According to their website: