AboutFace is a very reputable mystery shopping company with over 23 years in business. Unfortunately while some shoppers have been paid late at times, shoppers are ALWAYS paid. Feel free to reach out to [email protected] with any other questions or concerns.

How much do you get for mystery shopping?

Generally, they pay between £5 – £15 for standard visits.

Do secret shoppers get to keep what they buy?

Usually, a shopper receives reimbursement for their purchases and can keep the product or service they purchased. Those reviewing restaurants may receive a free meal but also may not receive payment for their assignment.

Is Secret Shopping legal?

Hidden video mystery shopping and telephone mystery shopping are legal in most U.S. states, thanks to one-party consent laws for video and phone recording. If you’re looking for customer experience research in one of the two-party consent states below, you may want to consider other options for strategic results.

Why partner with AboutFace?

As a founding member of the Customer Experience Professionals Association (CXPA), the global non-profit organization dedicated to the Customer Experience profession, AboutFace is uniquely positioned to partner with the best brands in the world. Trust AboutFace to uncover the truth about their standing in the marketplace and workplace.

Why trust AboutFace?

Trust AboutFace to uncover the truth about their standing in the marketplace and workplace. We serve a wide range of business categories and consider these our specialties. Don’t worry if you don’t see yours, we would still love to hear from you. We gather intelligence, analyze it, and provide insights so leaders can make good decisions.

How many panelists does AboutFace have?

With a network of over 200,000+ panelists, evaluators, auditors and inspectors, we design onsite, telephone, and online mystery research programs for consumer and B2B organizations, across a wide spectrum of business categories. AboutFace is recognized as an industry leader in Customer Experience (CX).