Be polite and show interest to keep them talking. DO NOT HANG UP, even if the caller does. If possible, signal or pass a note to other staff to listen and help notify authorities. Write down as much information as possible—caller ID number, exact wording of threat, type of voice or behavior, etc.
What components should be included in a comprehensive security policy related to a bomb threat?
In developing a bomb threat response plan, there are four general areas of consideration: (1) Planning and Preparation, (2) Receiving a Threat, (3) Evacuation, and (4) Search.
What are the safety procedures when responding to an explosive incident?
Explosion
- Seek cover under a desk, table or other heavy furniture which can provide protection from flying glass and debris.
- Remain inside the building until it is safe to exit.
- While exiting, pull the fire alarm, check for fire, note other hazards and any remaining personnel.
Who makes the decision to search for a bomb in a facility?
Evacuation. If the bomb threat is nonspecific (no location or time of detonation is given), the threat may be a hoax. The police, along with the locations’ security department or property management will decide on the proper course of action. The decision may include a building evacuation or building search.
How do I write an evacuation plan?
7 Steps to Improve Your Organization’s Fire Evacuation Plan
- Imagine various scenarios.
- Establish roles and responsibilities.
- Determine escape routes and nearest exits.
- Create a communication plan.
- Know your tools and inspect them.
- Rehearse fire evacuation procedures.
- Follow-up and reporting.
How do you evacuate a hotel?
Recall all elevators to ground floor. Activate evacuation annunciator/alarm. Make evacuation announcement on hotel public address system. Release E-Key (emergency key) from vault to hotel security or fire/police chief at scene.
How would you handle a situation of death of a guest in the hotel?
1. Death
- The front office staff or housekeeping staff or the concerned person should inform the manager on duty or to the general manager.
- Doctor should immediately be called upon to examine the cause of death.
- General Manager may decide to call the police.
What are the characteristics of a suspicious package?
Common Characteristics of Suspicious Packages Package is rigid, bulky, or has excessive tape/string. Poor handwriting, misspellings, improperly addressed. Excessive postage, no postage, or no/strange return address. Ticking, vibration, abnormal sounds, strange odors.
Who makes the decision to evacuate during a bomb threat?
During a bomb threat, the decision to evacuate is made by the office manager or lead staff in the home. This decision may be determined by a number of factors: Category of warning, specific or nonspecific Prevalence of bomb threats in the community within a recent time frame, and any previous publicity
What is the bomb threat plan?
Emergency Management Plan is the Bomb Threat Plan. A bomb is any device capable of producing damage to material, and injury or death to personnel, when detonated. A bomb may be “incendiary,” causing fire-producing heat and little explosion; “explosive,” causing damage by fragmentation, heat, and blast
How do you fill out a bomb threat checklist?
REFER TO THE BOMB THREAT CHECKLIST. A Homeland Security checklist (last page of this document) should be at each phone in an office setting and in the Emergency Management Plan in the home setting. When filling out the bomb checklist, listen to the caller carefully and write down what you are told. Fill out as much of the information on the form.
Where can I find bomb threat guidance for schools?
School-specific bomb threat guidance can also be found at ThreatPlan.org and the Readiness and Emergency Management for Schools (REMS) Technical Assistant Center.
